Privacy Policy

Last updated: 3/15/2025. These terms may be updated at any time without notice.

1. Information We Collect

We collect information that you provide directly to us when using our services, including:

• Account information
• Business information
• Usage data and analytics
• Communication preferences

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process your transactions
• Send you technical notices and updates
• Respond to your comments and questions

3. Data Storage and Security

We utilize a per-tenant database architecture to maintain strict data isolation and ensure security. Each customer's data is in its own dedicated database instance, enhancing both privacy and protection.

4. Data Export and Portability

You have the right to request an export of your essential account data once every 12 months. These requests must come from authorized account owners and require a processing period of up to 30 days. The export will include your core business data in a standard format. Please note that system-generated data, website analytics, and user private chats/data are not included in these exports.

5. Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Upon deletion request, we will remove your data from our active databases, subject to any legal obligations to maintain certain records.

6. Third-Party Services

We may use third-party services to help us operate our business and the website or administer activities on our behalf. These services have their own privacy policies and may collect, use, and share information as described in their respective privacy policies.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]